client-profile.template.md 1.6 KB

Client Profile: {{project_name}}

Created: {{date}} Updated: {{date}}


Organisation

Field Value
Type startup / scale-up / SME / enterprise / NGO / public sector / internal team
Size {{headcount_or_team_size}}
Industry {{industry}}
Tech maturity {{has_internal_tech_team}} — {{prior_digital_product_experience}}
Design maturity {{prior_design_experience}}

People

Primary Contact — {{primary_contact_name}}

  • Role: {{role}}
  • Decision mandate: {{can_decide_autonomously_or_needs_signoff}}
  • Notes: {{notes}}

Champion (if different)

  • Name: {{champion_name}}
  • Role: {{role}}
  • Notes: {{notes}}

Technical Contact

  • Name: {{tech_contact_name}}
  • Role: {{role}}

Other Stakeholders

Name Role Influence
{{name}} {{role}} {{approver / advisor / observer}}

Decision Culture

  • Decision style: {{fast-individual / consensus / hierarchical / committee}}
  • Approval chain: {{description}}
  • Timeline culture: {{fast-iterative / structured-milestones / slow-approval}}

Internal Driver

  • What triggered this project: {{trigger}}
  • What success means internally: {{political_or_personal_definition_of_success}}
  • Internal deadline or pressure: {{yes_no_and_description}}

Working Style

  • Communication preference: {{slack / email / calls — and response speed}}
  • Prior agency experience: {{yes_no — what worked / what did not}}
  • Notes: {{anything_else_relevant_to_collaboration}}