Connect business goals to user psychology — understand why people act, not just what they do.
Created: {{date}} Phase: 2 — Trigger Mapping Agent: Saga (Analyst)
The Trigger Map reveals the human forces behind product decisions through five workshops:
This folder feeds directly into Phase 4 (UX Scenarios). Every page spec should trace back to a driving force documented here.
Learn more:
Workflow: skill:wds-2-trigger-mapping
Agent trigger: TM (Saga)
Templates: ./resources/wds-2-trigger-mapping/templates/
Before writing anything in this folder:
A-Product-Brief/ — trigger mapping builds on itFile naming: Number all documents with a two-digit prefix: 01-business-goals.md, 02-lars-the-loyal.md, etc. One file per persona. Update the Documents table below as each file is created.
Harm: Inventing personas without discovery. Fabricated driving forces produce scenarios that solve imaginary problems. The user pays to correct work that should never have been written.
Help: Uncovering real psychology through conversation. When driving forces are authentic, every downstream design decision has a clear "why."
This section will be updated as documents are created during Phase 2.
| # | Document | Purpose | Status |
|---|---|---|---|
| 01 | Business Goals | Vision, objectives, metrics | Not started |
| 02+ | Persona files | One per target group | Not started |
| — | Feature Impact Analysis | Forces × features scoring | Not started |
A mermaid diagram connecting goals → platform → personas → forces will be added here during Phase 2.
Created using Whiteport Design Studio (WDS) methodology